1. kimdushinski's Avatar
    My phone is a Samsung Galaxy S4 on Sprint. Last night it was running fine. I plugged it in as usual. This morning I woke up to realize my phone (and thus my alarm!) was off.

    Any idea how or why this would happen and how to not have it happen again?

    Could it have been the Samsung Software Update that seems to have downloaded overnight?
    08-04-2015 07:05 AM
  2. srkmagnus's Avatar
    Is the phone on now? I don't know why it would have shut off on it's own...however, if it's on now then hopefully it doesn't happen again.
    08-04-2015 10:25 AM

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