1. AC Question's Avatar
    My LCD screen cracked and the display won't turn on. All of the LEDs work and I get vibration feedback when I try swiping around the black screen, so I don't think there are any other issues other than the screen. I will be getting my screen replaced soon but my problem is, I have lots of files/pictures from work that I really need to get off the phone before they wipe it.

    When I connect to my laptop, my phone is detected but Android File Transfer says it can't access device storage because the screen is locked. Is there any way around this? How can I transfer everything off my phone without seeing the screen?
    08-04-2015 01:40 PM
  2. searce's Avatar
    I repair phones and never had to reset a customers phone just to replace the screen.
    08-04-2015 02:49 PM

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