1. AC Question's Avatar
    My Uncles phone quit a while back, he has a new one through insurance now, but they said to erase the old one before sending it in, but it will not power on at all. Will the hard reset still work?
    08-05-2015 11:59 AM
  2. belodion's Avatar
    Welcome to AC.

    Not without powering on. Have you tried all the normal methods, such as holding Power and Volume Up+Down for a minute or so?

    Posted via the Android Central App
    08-05-2015 12:02 PM
  3. Rukbat's Avatar
    And plugging the charger in at least overnight, then leaving it plugged while trying to turn it on?

    (If it can't be turned on, no one can get to the data [at least not without spending a lot more than the data is worth], so there's nothing to worry about.)
    08-05-2015 02:47 PM

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