1. HaseebImran's Avatar
    Hi!
    I am using samsung galaxy s5.I bought it about 2 months ago.Model us sm-g900f.As this is europe version and has already received the update.But in my setting about device there in no software update option available!
    Samsung kies says its the latest firmware!
    08-07-2015 07:15 AM
  2. HaseebImran's Avatar
    No option
    Attached Thumbnails Samsung galaxy s5 No update-1439059957594.jpg  
    08-08-2015 01:52 PM
  3. anon8380037's Avatar
    Hello.
    What country are you in.
    Had a look at Sammobile?
    http://www.sammobile.com/firmwares/database/SM-G900F/

    There are a few areas that still have 4.4.2. Did you buy it from another region?

    As per B. Diddy's question with the G2, have you used any apps to tell it's genuine? Though if Kies recognised it as you say, then it should be alright.

    Try the newer Samsung Smart Switch program for pc instead.

    The Software Updates option should be at the top in About Device if you scroll down, normally.

    Status is not usually top of the list.
    08-08-2015 02:16 PM
  4. HaseebImran's Avatar
    No There isnt any Software update option
    08-11-2015 10:00 AM
  5. anon8380037's Avatar
    OK. ....

    Well according to the UK manuals for the S5, both the KitKat and Lollipop versions, there is.
    Download the manual for whichever area you are in, and also search for screenshots of the S5 About Device page.
    Try a store model, and then question the origin of your device.

    The more information people can furnish, the more other people can help them.
    Good luck.

    ---------
    On Edit: Also if you are not in Europe, the European update may not be pushing to your version in your region. May be why Kies says what it says.
    08-11-2015 05:25 PM
  6. HaseebImran's Avatar
    Yes I am Using it in Asia!
    My friends s5 Same model here has the Software update option but i can guarantee its original!
    Exact same everything fuctioning awesome
    08-13-2015 05:47 AM
  7. anon8380037's Avatar
    It's European, you're in Asia. I am not that experienced as a regular member.
    Again try asking in: Android Central Community - General Help and How To, which is another forum here.
    Someone more experienced may know.
    Or try Samsung in your country. Many people import their phones.

    B. Diddy is on holiday and I have given a link previously where you can see if your country received the update to Lollipop.

    I preferred KitKat anyway, and the update may cause you problems.
    08-13-2015 06:11 AM

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