1. Cheryl V's Avatar
    I have no storage room left on my phone, so I added an SD card in my phone, when I go to my settings, then storage, the SD card area is all grayed out, I touch it, nothing happens. What can I do to fix this issue?
    08-08-2015 12:58 PM
  2. Rukbat's Avatar
    Use whatever file manager came with the phone (File Manager, My Files, etc.) Find the files in internal storage (sdcard) and copy them. Go to external storage (extSdCard), create a folder, and paste them in the folder. Check them. If the copy was successful, go back to internal storage and delete them.

    (Don't try this with apps - pictures, videos, music, etc., are okay.)
    08-08-2015 02:34 PM

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