Why is factory reset unable to remove malware?

naimshaikh

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Aug 1, 2015
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By mistake i have installed some battery booster apps on my android 4.2.2 and got infected, i have uninstalled those apps and
performed factory reset but to my surprise virus is back. threats: 4
1 : com.vwydya.snslxcjby (trojan)
2: com.nb.superuser (trojan)
3: com.nb.superuser (potentially unwanted app)
4: com.clrrlixw.hmotzhoh (potentially unwanted app)

I have disabled auto reset before factory reset but failed.

my device seems rooted by malware (anti virus says so while cleaning threats)

Please help
 
Last edited:

Rukbat

Retired Moderator
Feb 12, 2012
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A factory reset resets the phone by removing anything you've changed - it doesn't change any system apps. If the virus installs as a system app, a reset won't touch it. Reflashing the ROM will get rid of anything, though. (The download mode is like a separate operating system - it shouldn't have gotten infected - and that's how you reflash the ROM.)
 

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