Why can't I add Gmail as a new account in HTC mail?

A

AC Question

I've signed in to gmail and enabled pop. I've correctly configured server settings for gmail pop server and correctly entered username/email addy and password, but continue to get "unable to authenticate... verify username and password are correct" message. ...Even when I clear cache in mail settings and manual install. Config for IMAP instead yields the same result. Help.
 

Prashant Upasani

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Jan 5, 2016
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I've signed in to gmail and enabled pop. I've correctly configured server settings for gmail pop server and correctly entered username/email addy and password, but continue to get "unable to authenticate... verify username and password are correct" message. ...Even when I clear cache in mail settings and manual install. Config for IMAP instead yields the same result. Help.

I am also facing same problem .. can anyone help ..
 

Crashdamage

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Jan 18, 2015
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DO NOT use POP3unless you have a specific reason to need it. Delete the problem Gmail account in your email app. Go to: Settings > Apps > Select your email app > Clear Cache. If you have no other email accounts in that app, also click on Clear Data. Reboot the phone.

Open the email app and re-enter the account. Select 'Gmail' if available as a choice or 'IMAP' for the account type and automatic installation instead of a manual install. It should configure Gmail settings automatically. If not post back with details including error messages.
 

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