Video sound not working properly after update to 5.0.2

[C Smith]

Hi
After software update to 5.0.2 I can seem to watch videos.
At first 's voice kept popping up after 3 seconds the whole time then I deactivated 's voice.
Now video is playing but sound is a problem.
Did not have this problem at all before the update. Please
Please help.

 

[csmith008]

Hi
After software update to 5.0.2 I can seem to watch videos.
At first 's voice kept popping up after 3 seconds the whole time then I deactivated 's voice.
Now video is playing but sound is a problem.
Did not have this problem at all before the update. Please
Please help.