Why doesn't my phone access Gmail / Google Account?

A

AC Question

Phone no longer accesses Gmail / Google Account

About 2 weeks ago (July 31) I my LG Optimus G phone was lost / stolen. I called the service provider and had the number switched to a Samsung SCH720. Everything worked, for a while. Yesterday or the day before, Gmail on the phone stopped getting new emails. Following Google prompts, I changed my Google password (on my computer). After about an hour, I was finally able to force Google to ask for a new password. The new one doesn't work, nor the old one. I have typed it very carefully several times and even had another do so, including confirming it was correct by signing in again on the computer. So, I removed the battery and tried again. Then, I factory reset the phone and tried again. I still cannot get signed back into google. Help!
 

B. Diddy

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Re: Phone no longer accesses Gmail / Google Account

Welcome to Android Central! Do you have two-step authentication turned on for your Google account? If so, turn it off and try again.
 

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