A
AC Question
Phone no longer accesses Gmail / Google Account
About 2 weeks ago (July 31) I my LG Optimus G phone was lost / stolen. I called the service provider and had the number switched to a Samsung SCH720. Everything worked, for a while. Yesterday or the day before, Gmail on the phone stopped getting new emails. Following Google prompts, I changed my Google password (on my computer). After about an hour, I was finally able to force Google to ask for a new password. The new one doesn't work, nor the old one. I have typed it very carefully several times and even had another do so, including confirming it was correct by signing in again on the computer. So, I removed the battery and tried again. Then, I factory reset the phone and tried again. I still cannot get signed back into google. Help!
About 2 weeks ago (July 31) I my LG Optimus G phone was lost / stolen. I called the service provider and had the number switched to a Samsung SCH720. Everything worked, for a while. Yesterday or the day before, Gmail on the phone stopped getting new emails. Following Google prompts, I changed my Google password (on my computer). After about an hour, I was finally able to force Google to ask for a new password. The new one doesn't work, nor the old one. I have typed it very carefully several times and even had another do so, including confirming it was correct by signing in again on the computer. So, I removed the battery and tried again. Then, I factory reset the phone and tried again. I still cannot get signed back into google. Help!