1. AC Question's Avatar
    About 2 weeks ago (July 31) I my LG Optimus G phone was lost / stolen. I called the service provider and had the number switched to a Samsung SCH720. Everything worked, for a while. Yesterday or the day before, Gmail on the phone stopped getting new emails. Following Google prompts, I changed my Google password (on my computer). After about an hour, I was finally able to force Google to ask for a new password. The new one doesn't work, nor the old one. I have typed it very carefully several times and even had another do so, including confirming it was correct by signing in again on the computer. So, I removed the battery and tried again. Then, I factory reset the phone and tried again. I still cannot get signed back into google. Help!
    08-15-2015 03:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have two-step authentication turned on for your Google account? If so, turn it off and try again.
  3. B. Diddy's Avatar
    Welcome to Android Central! Do you have two-step authentication turned on for your Google account? If so, turn it off and try again.
    08-15-2015 05:37 PM
  4. tracystahl's Avatar
    Thanks! Another solution to B.Diddy !!!
    B. Diddy likes this.
    08-15-2015 09:59 PM

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