1. AC Question's Avatar
    My phone's screen (nexus 4) is unresponsive and black. As well, my laptop doesn't recognize my cell phone when connected via usb connection. I can install apps to my cell phone through the google play store on my laptop but other than that, I can't really do much else on my phone. I am looking to retrieve my photos and files from my phone.
    My phone is currently connected to the same WIFI connection as my laptop and so I was wondering if anyone had any suggestions of apps that can help me somehow connect my phone to my laptop so i can transfer file over. All help is appreciated.
    08-16-2015 10:35 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you know for sure that the phone is actually on? Does it vibrate or make sounds?
    08-17-2015 12:16 AM

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