How do I remove a virus on my tablet?

[AC Question]

How to remove a virus on my tablet

Hi I keep getting a notification on Avast for a malware called **removed by moderator**
Avast says it cant remove it : Trojan detected-Android agent-HNN
I have done a complete restore and t is still there.
How can I resolve this problem ?

 

[srkmagnus]

Re: How to remove a virus on my tablet

Perform a factory reset. That's the best thing you can do at this point. I would also suggest formatting the SD card (if you have one) and deleting the contents of the internal memory just to be safe. Be sure to backup all your data before hand.

 

[Techdudester]

In most cases, a reset will not help, because the reset will simply reload the infected image that came with the android device.

If the the device is made by Alwinner, you will need a permanent fix similar to this:

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