1. AC Question's Avatar
    I recently got that new update on my phone and my phone has been glitching

    i dont remember my alternate password and i always use my thumb to open and unlock my phone, but as of today, my phone option to unlock the phone with my thumb no longer works.
    I tried alot of passwords but none work. Google is not even popping up as a option to unlock my phone. What can i do to get into my phone??
    08-17-2015 03:12 PM
  2. Aquila's Avatar
    Take the phone to your carrier for support.
    Almeuit likes this.
    08-17-2015 03:18 PM
  3. UJ95x's Avatar
    Welcome to AC!
    Outside of using ADM to change your password, there isn't much you can do other than going to your carrier and seeing if they'll help you sort it out
    Almeuit likes this.
    08-17-2015 03:18 PM

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