1. AC Question's Avatar
    Every time I try to turn my phone on, it freezes after a couple screens on one that says "HTC One beatsaudio". The only way I can even turn it off is by removing the battery. I have tried numerous times to do a factory reset, but even after it tries to boot up as part of the reset process, it freezes at the same screen and I have to remove the battery. Once I let it set for about an hour to see if it would finally move on, but instead it got extremely hot. Again, I had to remove the battery to turn it off. I tried downloading the HTC Sync Manager to my PC so I could try to update the ROM, but my PC won't recognize the presence of my phone at all, even though the phone charges from my PC through the USB. When I have it hooked up to the USB and try turning it on or resetting it, it freezes at the same screen and the PC doesn't see it. Any suggestions? Thanks!
    08-18-2015 04:28 AM

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