1. AC Question's Avatar
    I can manually add it networks bu the phone does not hold the information and always says they are not in range. Then when I try to connect, it starts scanning and never finds anything.
    08-18-2015 03:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen for any wi-fi network, or only specific ones? What if you try a public wi-fi network, like at a local cafe?
    08-18-2015 03:27 PM
  3. Dawn Hottenroth's Avatar
    It happens will all networks both public and private.
    08-18-2015 04:29 PM
  4. B. Diddy's Avatar
    Which Prime phone is it? Core Prime? Grand Prime? Try booting into Safe Mode: Restart the Device in Safe Mode Samsung Galaxy Core Prime | Verizon Wireless. If that doesn't help, then consider a factory reset.
    08-18-2015 11:35 PM

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