1. AC Question's Avatar
    Most of the time, my phone is with me - in my pocket or at my work area, so I don't need to use a pin or combination. I put in a pin for when it was needed but have decided not to use their WiFi, but now I can't get it back to swipe - the "Swipe" section is grayed out in the "Select screen lock" section and it says "Turned off by administrator, encryption policy, or credential storage."
    Any idea what I need to do to get swipe access back?
    08-20-2015 07:49 AM
  2. Javier P's Avatar
    You could try clearing credentials in your security settings. This worked for many people with the same problem.
    08-20-2015 08:03 AM
  3. spiritsoul's Avatar
    SOLVED: Settings > Device: Lock Screen > Lock Screen > reenter your current PIN > OK
    brings you back to all Lock Screen Options, i.e. Swipe, Pattern, etc.
    09-17-2015 08:33 PM

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