1. AC Question's Avatar
    My phone is way behind in system updates, however, every time I try to update it, it gives me an error. It restarts and gives me this message:


    Why is this happening to me? And what can I do to fix it? I would really like to update my phone and get rid of the reminders that I'm on outdated software.

    Thanks
    08-24-2015 05:41 PM
  2. Stuart Grosvenor's Avatar
    Original poster here, sorry, for some reason the moderators took out my screenshot links, so I've attached them to this post.
    Why has my samsung galaxy note 4 failed to update it's software for months?-bc5f6a64b0.jpg
    Why has my samsung galaxy note 4 failed to update it's software for months?-bb93623ac7.jpg


    FYI I have NOT rooted my phone, ever. Don't even know how.
    08-24-2015 05:46 PM

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