1. AC Question's Avatar
    I was rooting the phone and I installed the SuperSU. After this process when I click to install the updates, the phone reboot but enter in the recovery move and I am not able to install the updates.

    Could you help me?
    08-25-2015 04:46 AM
  2. belodion's Avatar
    You may need to unroot in order to receive OTA updates.

    Posted via the Android Central App
    08-25-2015 06:30 AM
  3. dani_clara's Avatar
    I am receiving all updates on the phone but when I am trying to install the phone restart and enter directly in the recovering mode. I just did the unroot and is keeping doing the same.

    Thanks
    08-25-2015 06:36 AM
  4. Rukbat's Avatar
    Undoing root still leaves footprints that the phone was once rooted, so it's not safe to update. You''ll have to flash a stock ROM to get an update. (Back up everything first - Backing up an Android Device - flashing a ROM deletes all your data, apps, etc.)
    08-27-2015 03:57 PM

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