1. Yazy Lee's Avatar
    My phone has been randomly restarting by itself. I talked to a samsung customer service and they told me to leave it on safe mode and see if anything happens. Only thing is, it happens randomly, not really every day. So even if I leave it in safe mode doesn't mean it will or won't restart.

    Or at least only once a day, and when it's in the charger, not when I'm using it, so it's not a big deal. I may not even notice it if it does.

    I'm just worried if something is wrong with the phone. It may have even started with the new android update. I don't think it had anything to do with an app. So I am not completely sure what to do.
    08-26-2015 07:11 PM
  2. Rukbat's Avatar
    It depends on where you are. In the US, I'd ask the carrier to replace the phone. Outside the US, I'd leave it in safe mode for a few days and see if it restarts. If not, it's one of your apps. If it does, it's a bad phone (or ROM - same thing, their responsibility, not yours).
    08-26-2015 07:23 PM

Similar Threads

  1. How can I stop my Galaxy S6 Edge from overheating?
    By AC Question in forum Samsung Galaxy S6 edge
    Replies: 1
    Last Post: 08-27-2015, 01:53 AM
  2. Replies: 1
    Last Post: 08-26-2015, 08:02 PM
  3. Difference in Galaxy S6 Duos 920FD and 9200?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-26-2015, 07:30 PM
  4. How can I get touch screen sounds for my Galaxy Tab 4 10.1?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-26-2015, 06:54 PM
  5. Replies: 0
    Last Post: 08-26-2015, 06:43 PM
LINK TO POST COPIED TO CLIPBOARD