1. AC Question's Avatar
    When I try to download it says generic network failure.
    08-28-2015 07:38 PM
  2. srkmagnus's Avatar
    Welcome to Android Central!

    Do you have an active data connection? Multimedia is sent over the data network, such as mobile data from the carrier, so make sure you have a strong connection.
    08-28-2015 09:55 PM
  3. Rukbat's Avatar
    Check the APN settings against the ones your carrier uses. (You can find your carrier's settings buy googling yourcarrier'sname apn - like sprint apn.)
    08-29-2015 10:48 PM

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