1. AC Question's Avatar
    Today, my phone suddenly lost signal and I can't call or text anyone even though I'm in a public place ( a public library). My carrier is AT&T and usually, the words AT&T would show up on the top left corner on my phone at the notification bar but it disappeared. It shows that I have about 2-3 bars but I can't call or text anyone. But moments later, there's no bars even though I'm in the same place. Sometimes the AT&T words would show up for a couple of seconds then it would disappear again. My phone is updated to the most recent update. This has never happened before. I restarted the phone a couple of times but it still wasn't fixed. I can still connect to the wifi.
    08-28-2015 11:07 PM
  2. STARGATE's Avatar
    Check the network settings, also, make sure your phone isn't on airplane mode.

    Let us know what happens.
    Laura Knotek likes this.
    08-28-2015 11:32 PM
  3. Laura Knotek's Avatar
    If you continue having problems, I'd recommend that you stop by an AT&T store and ask them for a new SIM. Sometimes the SIM goes bad, which results in connectivity issues. They will provide you with a new SIM free of charge. That has helped me in the past when I've had connectivity issues.
    08-28-2015 11:48 PM

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