1. Indoorcarp's Avatar
    Note 3 is not turning off. When I press the lock screen button it get locked and but screen on instantly so please help me out

    Posted via the Android Central App
    08-29-2015 11:51 PM
  2. Kelly Kearns's Avatar
    Note 3 is not turning off. When I press the lock screen button it get locked and but screen on instantly so please help me out

    Posted via the Android Central App
    Does this happen only when charging or charging and not charging also?
    08-29-2015 11:56 PM
  3. Indoorcarp's Avatar
    No

    Posted via the Android Central App
    08-30-2015 12:04 AM
  4. Indoorcarp's Avatar
    Does this happen only when charging or charging and not charging also?
    It happens with charging and not charging too

    Posted via the Android Central App
    08-30-2015 12:09 AM
  5. Kelly Kearns's Avatar
    It happens with charging and not charging too

    Posted via the Android Central App
    No what?

    Does the screen stay on only when it is charging or does it stay on also when it is not charging?
    08-30-2015 12:09 AM
  6. Indoorcarp's Avatar
    No what?

    Does the screen stay on only when it is charging or does it stay on also when it is not charging?
    Yes in both conditions it won't turn off

    Posted via the Android Central App
    08-30-2015 04:47 AM
  7. Kelly Kearns's Avatar
    Yes in both conditions it won't turn off

    Posted via the Android Central App
    OK.. I'm those conditions it isn't what I thought possible. In developer options you can tell the screen to stay on while charging.

    There is a test you can do by pulling up the dialing pad and dialing *#0*# and it will being up a test mode. There should be a square called "black" tap the and see if the screen goes off. Then you can just use the back button to get out or that test.
    08-30-2015 07:05 AM

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