1. AC Question's Avatar
    My phone crashed and does not power on. How do I remove my SD card if I cannot get to the menu items that says "unmount"?
    09-02-2015 03:15 PM
  2. Kelly Kearns's Avatar
    My phone crashed and does not power on. How do I remove my SD card if I cannot get to the menu items that says "unmount"?
    Welcome to the forums!

    You don't have to unmount when the phone is powered off. There is nothing writing to the card.
    09-02-2015 03:33 PM
  3. LORIWEIN's Avatar
    The question is how do I get my SD card out?
    09-02-2015 03:58 PM
  4. Kelly Kearns's Avatar
    Just open the back of the phone and pull it out. Unmounting only stops it from writing anything so you don't remove it while it is doing something and corrupt something. Unmounting doesn't eject the card.
    Ry likes this.
    09-02-2015 04:04 PM

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