Why does my wifi only work on one wifi network?

A

AC Question

Phone wifi connection on one network

I have a new phone that has no problem connecting to wifi, except in one place. It's a public place I spend time in twice a week or so that offers free wifi, which is password protected. When I connect and enter the password, it only says "saved protected by wpa2/psk" or something like that, but won't connect. I notice that before attempting to connect, the signal reads strong, with at least 4 wifi "bars", but as it starts to connect, it drops to one. When it can't connect, it goes back to full signal. Is there an app or something that might help me to connect to this network? What is possibly going on with this network and my phone?
 

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