1. AC Question's Avatar
    She has a Galaxy S4.
    09-03-2015 08:34 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Has she ever used Backup Assistant before on any other devices? The FAQ says that only one device can be associated with an account: Backup Assistant FAQs | Verizon Wireless
    09-03-2015 01:27 PM

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