1. AC Question's Avatar
    I have tried to update my phone to lollipop multiple times but it keeps telling me install interrupted. I have even gone so far as to factory reset my phone and still no luck. it gets all the way up to where it restarts and then when it loads it loads halfway and then stops, turning my phone back on and saying that the install has been interrupted.
    Tim101 likes this.
    09-03-2015 04:31 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. It may have been a bad download of the update. If you live near a Best Buy, there may be a Samsung Center in that location that maybe can help.
    09-03-2015 04:37 PM
  3. Tim101's Avatar
    I'm in the same boat as AC. I want to be on the latest, but I'm also afraid Kies or taking my phone in week wipe important data on my phone.
    10-12-2015 03:00 PM

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