1. AC Question's Avatar
    I just got the Note 5 and right now when I get a text on my lock screen it just says "new message". How can I see the person's name? I can get the name to show up when I turn on message preview, but I don't want a preview. I just want the name. I know some who has the phone and they are able to do this. I need help please!
    09-04-2015 11:58 AM
  2. Sergio Armenta's Avatar
    Go into the messages app>more>settings>notifications>and then switch off preview message. And then go back into the settings app and remove the restrictions for notifications for the messages app.
    09-05-2015 10:55 AM

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