1. AC Question's Avatar
    I had to do a factory reset on my moto e 2nd gen. Could not remember password. Reset it on my laptop and my phone will not recognize the new password
    09-08-2015 09:56 PM
  2. Rukbat's Avatar
    Delete the Google and gmail accounts on the phone. Create new ones (for an existing account). Use the new password. You can't change passwords in the phone, you have to create the account again.
    01-30-2016 04:25 PM

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