1. AC Question's Avatar
    I recently bought a moto e 2nd generation. The phone works perfectly until I try to connect it to my computer to move or open videos/pictures. The computer finds and mounts the device and SD card, and find the files, but I can't open any of them. I get an error that says "failed to open" and the file location. I don't understand this because my other phone transfers files perfectly with this computer. I guess I'm wondering if there is a seeing on this phone I need to change to allow access or something. Please help. Thank you!
    09-12-2015 10:36 PM

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