how to fix "camera failed" on samsung galaxy mega 2?

[AC Question]

I went to app manager and to camera and cleared cache and force stop, this did not work. what else can I do?

 

[B. Diddy]

Welcome to Android Central! Give us more details about the camera failure. Does it happen all of the time? Is it both front and rear cameras, or just the rear?

Try booting into Safe Mode, which temporarily disables all 3rd party apps. The steps for the S5 should work: https://support.t-mobile.com/docs/DOC-10696

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.

 

[Vickie Parchman]

I can not get my camera to get off camera failed I deleted some pictures and went to applications still nothing

 

[belodion]

I can not get my camera to get off camera failed I deleted some pictures and went to applications still nothing

Welcome to Android Central.

If Safe Mode as described above by B. Diddy doesn't fix it, the camera itself may be faulty.

Posted via the Android Central App

 

[arg9]

youtube.com/watch?v=NYrHXeATt58