1. AC Question's Avatar
    I went to app manager and to camera and cleared cache and force stop, this did not work. what else can I do?
    09-14-2015 04:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Give us more details about the camera failure. Does it happen all of the time? Is it both front and rear cameras, or just the rear?

    Try booting into Safe Mode, which temporarily disables all 3rd party apps. The steps for the S5 should work: https://support.t-mobile.com/docs/DOC-10696

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    Laura Knotek likes this.
    09-14-2015 05:29 PM
  3. Vickie Parchman's Avatar
    I can not get my camera to get off camera failed I deleted some pictures and went to applications still nothing
    09-20-2015 05:01 PM
  4. belodion's Avatar
    I can not get my camera to get off camera failed I deleted some pictures and went to applications still nothing
    Welcome to Android Central.

    If Safe Mode as described above by B. Diddy doesn't fix it, the camera itself may be faulty.

    Posted via the Android Central App
    Laura Knotek likes this.
    09-20-2015 05:08 PM
  5. arg9's Avatar
    youtube.com/watch?v=NYrHXeATt58
    10-07-2015 09:43 AM

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