1. JamieAnne89's Avatar
    I have a Samsung Galaxy S4 which I bought off a lady who didnt seem to know much about them. Ive been trying to update my software for months now & used endless amounts of internet (I dont have unlimited broadband either) but still unable to update OTA. It says my device is modified which definitely it isnt. I have looked at pages & pages of forums & suggestions but still to no avail. I downloaded SU Checker I think it is as it said to click on settings in that & then do something else but upon clicking on the app it says my device is rooted & unable to open that app. Please please please help me. My phone is so super out of date & I can download on a friends wifi if I can somehow unroot my phone. Please keep in mind im not good with software altering apps etc.

    Posted via the Android Central App
    09-15-2015 05:21 AM
  2. Teejai80's Avatar
    Ok so it is reporting that the 📱 is rooted?

    If so there is your modifications. What is out of date the operating system or the actual apps?

    If it is the OS then you could flash a newer version, rather than waiting for the OTA.

    Alternatively you could use Odin to unroot and hope it goes back to normal.

    Sent from my Nexus 5 using Tapatalk
    09-15-2015 07:23 AM
  3. JamieAnne89's Avatar
    I downloaded the root checker app last night & it confirmed my phone isnt rooted...

    Posted via the Android Central App
    09-15-2015 04:42 PM
  4. JamieAnne89's Avatar
    I should alsp state its the OS that is out of date. I live in a valley type thing & its a black hole for reception including broadband. I have attempted updating via Samsung Kies 3 numerous times & have used about 20gb for a 550mb file. Which each time costs me a lot to get halfway thru the download then I have no internet data left. Please help! I don't know anyone with wifi & hungry jacks n mcdonalds free wifi is limited

    Posted via the Android Central App
    09-15-2015 04:45 PM

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