1. Evacutino1977's Avatar
    My cell is stuck on safe mode. I've tried re-starting it, using the pull down menu option, and factory reset with no success. The volume down button doesn't work, I think it might be stuck on volume up. I was told I'd have to power cell back on holding both power and volume down buttons together, but it is not working. Is there any way to fix volume button myself or a different method to take safe mode off? Any help would be greatly appreciated. I have limited funds and can't afford to pay someone to repair it.

    Thanks.

    The volume can be turned up but not down, but button still clicks when I push it and doesn't feel stuck.
    09-18-2015 12:44 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I think the problem is that the Volume Down button is stuck in the pressed state, because that's how you boot into Safe Mode. If the phone constantly thinks the Volume Down button is pressed, you'll never be able to boot into anything but Safe Mode. You'll have to bring it to a repair shop, or contact Samsung if it's still under warranty.
    09-18-2015 01:56 AM
  3. Evacutino1977's Avatar
    The volume can be turned up when I press the volume up button. Would that be the case if down button is stuck? Both buttons still click when I p
    09-18-2015 07:27 AM
  4. B. Diddy's Avatar
    The Vol Down button itself doesn't have to be physically stuck. The actual contact for the Volume Down might be faulty, and constantly registering a press.
    09-18-2015 04:55 PM
  5. Matthew Bandy's Avatar
    The same thing happened to me but when I factory reset it both of the volume buttons stopped working.
    01-12-2016 04:50 PM
  6. Matthew Bandy's Avatar
    How much would a repair like that cost?
    01-12-2016 04:55 PM

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