1. AC Question's Avatar
    Also i am unable to install updates , i have tried formatting my phone but the problem still exists . help !!
    09-18-2015 03:28 AM
  2. the tall guy's Avatar
    Also i am unable to install updates , i have tried formatting my phone but the problem still exists . help !!
    You might need to perform a factory reset on the device to start again as it sounds like a couple of issues have impacted your phone. Make sure you back up your data before you perform it.
    09-18-2015 04:07 AM

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