1. AC Question's Avatar
    Hello! My Optimus P160 is having a heart attack. Earlier today it was working fine, but suddenly I noticed it had a red slash over service, even though seconds before it had been connected to data and had 4 bars. I decided to restart my phone. However, when it boots up it takes me to a screen that is unfortunately in Korean. When I translated it, it was asking me to enter my encryption password for recovery. The problem is, I never set one.

    From here, I tried to just hard reset my phone. I pressed volume up + home + power until I get the LG logo. Then I release power button. Instead of getting an option to hard reset, I get a dead android with a red caution triangle.

    What the heck is wrong? What can I do to help? I don't care about recovering contacts or photos or anything. I just want it to work.

    Thanks,
    Marsha
    09-18-2015 06:48 AM

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