1. Jricker02's Avatar
    I've switched from no lock screen to lock screen (pattern, pin blah) and back to no lock screen without a problem. For some reason this weekend I can't change to no lock. Shady gray says its by an administrator, encryption policy or cerebrovascular storage. (Credential) only left that word cause I thought it was funny. Swype makes me laugh
    09-18-2015 05:27 PM
  2. Teejai80's Avatar
    Hi and welcome to Android Central.

    Did you happen to install or update Android pay? It will enforce a lock screen.

    Sent from my XT1562 using Tapatalk
    09-18-2015 05:32 PM
  3. greg_atlanta's Avatar
    I hate a screen lock and have deleted Android Pay (barely use it, usually slower than credit card) and removed it as device administrator but I still can't turn off the screen lock, the option is greyed out. So it looks like once you add a card to Android Pay, you're stuck with a screen lock forever???

    Any way around this?

    Moto X 2013 w/5.1

    10-04-2015 08:55 PM
  4. VidJunky's Avatar
    To did able the screen lock you have to remove all admin rights for everything, commander, tasker, pay, and any others. And then turn off everything in the service area of your Accessibility tab. Restart the phone and then you can turn of the lock. The directions are ready to find by Googling, turn phone lock off Lollipop.

    Posted via the Android Central App
    10-04-2015 09:27 PM
  5. greg_atlanta's Avatar
    To did able the screen lock you have to remove all admin rights for everything, commander, tasker, pay, and any others. And then turn off everything in the service area of your Accessibility tab. Restart the phone and then you can turn of the lock. The directions are ready to find by Googling, turn phone lock off Lollipop.

    Posted via the Android Central App
    thanks, googled as you suggested and the "clear credentials" did the trick by itself
    10-04-2015 10:04 PM
  6. VidJunky's Avatar
    Glad you found the answer, I forgot about clearing credentials.

    Posted via the Android Central App
    10-07-2015 05:46 PM
  7. greg_atlanta's Avatar
    Half you found the answer, I forgot about clearing credentials.

    Posted via the Android Central App
    yep, clear credentials worked, didn't do anything else. did report the problem to google and got a generic response. i'll just give it a few months and see if lock screen policy changes. rarely used google wallet anyways, really just a novelty.
    10-07-2015 07:11 PM
  8. MarkSeven's Avatar
    Came here because I have the same issue. Thanks for the answer guys!

    Posted via the Android Central App
    10-16-2015 08:16 AM

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