Hi, could you please help me..
When I turned on my mobile this morning, it came up with this message:
"Device Memory Damaged - the data partition has been corrupted.you need to reset your device to factory defaults.this will erase all your date. (reset device button)"
I tried turning the phone on and off for 5 times, and removing/replacing the battery 5 times. But when I turned it on, it just shows the same message.
So I ended up clicking that button at around 11am this morning, and since then, it's been showing an image of the robot android for the last 8 hours. I can't get into any system menu. I don't know what to do now. Am I supposed to just wait while hoping it's actually processing the reset and will finish it, or is this not supposed to be like this? I haven't dared to do anything else to it.
I know nothing about mobile phones.
Please help, if you have any idea pls let me know....
Thank you in advance,
Ria
When I turned on my mobile this morning, it came up with this message:
"Device Memory Damaged - the data partition has been corrupted.you need to reset your device to factory defaults.this will erase all your date. (reset device button)"
I tried turning the phone on and off for 5 times, and removing/replacing the battery 5 times. But when I turned it on, it just shows the same message.
So I ended up clicking that button at around 11am this morning, and since then, it's been showing an image of the robot android for the last 8 hours. I can't get into any system menu. I don't know what to do now. Am I supposed to just wait while hoping it's actually processing the reset and will finish it, or is this not supposed to be like this? I haven't dared to do anything else to it.
I know nothing about mobile phones.
Please help, if you have any idea pls let me know....
Thank you in advance,
Ria