How long should the clear Cache Partition take?

[AC Question]

My Moto X 2013 received the lolipop update and I have had nothing but issues. I can't see emails, send or receive texts, phone is extremely laggy, battery is awful, etc. I read to try clear Cache Partition, which I did, but my screen still shows:

qe 0/1
-- wiping cache...
Formatting /cache...

It has been on this screen for at least 10 minutes. Anything I can or should do?


Thanks.

 

[belodion]

Welcome.

The Nexus 5 is well-known for lengthy cache partition wipe times, but I don't know about lengthy times on other phones. The Nexus 4, for example, takes a few seconds.
If you still have the problem, get back to us.

Posted via the Android Central App

 

[Josh Woodhead]

Currently doing this on my phone... Ugh 2013 moto x

Posted via the Android Central App

 

[belodion]

Feedback from an X 2013 user on what is the norm would be helpful.

Posted via the Android Central App

 

[Javier P]

I remember some users posting that it took almost 20 minutes to complete the wipe. Motorola strongly recommend to wipe the cache with your phone unplugged, most likely because heat issues. So make sure you've got at least 50% of battery left before you start.

 

[Josh Woodhead]

It took about 15 mins

Posted via the Android Central App

 

[belodion]

It took about 15 mins

Posted via the Android Central App

Thank you. That adds to our pool of knowledge.

Posted via the Android Central App

 

[Golfdriver97]

When I used the 2013, cache wipes took about 10 minutes.

 

[belodion]

When I used the 2013, cache wipes took about 10 minutes.

Thank you....so does that.


Sent from my iPhone 5s using Tapatalk

 

[jhardy93]

Mine is still going. I have the 2013 Moto X. I lost track of how long, has to be 15 minutes at least.

 

[jhardy93]

Well 40 minutes later and still stuck on
qe 0/1
--wiping cache...
Formatting /cache...

I guess time to try to start the process over...