1. Sue Monaco's Avatar
    I have tried to restore factory settings, but it just restarts in the process and won't proceed. I have tried turning it off and holding power and volume up when restarting, but it just restarts. On most restarts, it jumps back to a date about a year ago. Whenever I try to use it, it just restarts. Can I take out the battery and put it back in? If so, how?
    09-22-2015 09:49 AM
  2. B. Diddy's Avatar
    Welcome to Android Central!

    09-22-2015 11:51 AM
  3. mosmas5's Avatar
    My Galaxy Tab 4 does the same thing. If I turn off auto sync, it works fine. Haven't figured it out yet.
    09-26-2015 02:30 PM

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