1. AC Question's Avatar
    Had to switch phones recently due to a broken speaker. Both phones are s5active. Before sending old phone back I had to retrieve an important business text so I took my sim and sd card out of new s5 which I had been using for 10 days or so, put it back in old phone and took a screen shot of the text w/ new s5. Then took sim and sd card out of old s5. Then did factory reset of old phone. Now when I put sim and sd back in new s5, the data from my recent use of new s5 is gone. Any advice on where it went or how to get it back???
    09-22-2015 08:41 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you didn't backup or sync all of the data you needed on the old S5, and then you did a reset, that data is gone. Specifically what data were you hoping to recover?
    09-22-2015 09:46 PM

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