1. AC Question's Avatar
    Yesterday I received my zenwatch but I am having trouble getting it to connect to my phone. I have made sure everything is updated, reinstalled the android wear app, and factory reset the watch. Factory resetting the watch allowed it to connect for about five minutes but it soon went back saying "Trying to Connect". I'm all out of ideas so please help.
    09-23-2015 12:04 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When I first paired my Zenwatch with my Zenfone 2, it took a few tries. Be patient, and keep on forgetting the pairing, then trying to re-pair again.
    09-23-2015 06:05 PM
  3. IMmrWAFFLES's Avatar
    The watch pairs to the phone fine (also a zenfone 2) it just wont connect to the apps. I also get these errors: unfortunately the process com.google.process.gapps has stopped and unfortunately google play services has stopped.

    forgetting and repairing would entail a factory reset everytime I do it and I've already done it a few times. Each time it is able to connect to android wear for about 5 minutes then it reverts to the way it was.
    09-23-2015 07:23 PM
  4. B. Diddy's Avatar
    Try wiping the system cache partition: New Steps to Wipe Cache in Zenphone 2-ZE551ML
    09-23-2015 07:44 PM
  5. IMmrWAFFLES's Avatar
    That still did not help. I have submitted a support ticket to asus.
    09-23-2015 08:16 PM

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