1. AC Question's Avatar
    I have taken out battery and sim and will still not work
    09-23-2015 02:50 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which password is it not recognizing? The Backup PIN? Remember that it's most likely different than your usual screen unlock password--it was something you were required to enter (twice) when you first set up fingerprint unlock.
    09-23-2015 03:24 PM

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