1. AC Question's Avatar
    A person grabbed my phone while I wasn't paying attention and incorrectly guessed my password 10 times, resulting in a forced factory reset. I've re-downloaded apps and firmware, but the phone's Software Version: "4.17.605.9 CL452965 release-keys". When I try to check for a new update, I receive the message, "Your HTC HTC6525LVW is up to date. Your device configuration has been updated. No update to software is necessary at this time". How do I restore my software version to the latest release?
    09-24-2015 03:49 PM
  2. anon8380037's Avatar
    Hello. I wouldn't relate that HTC software version number with 5.0 or 5.1 Lollipop. Is that what you mean?
    Have you looked in About Device?
    09-24-2015 04:12 PM

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