1. AC Question's Avatar
    My boyfriend locked his phone and now he cant remember his back-up pin #. He also does not remember the email that is linked to his account. can you help so he does not have to do a factory reset? He has a Samsung Galaxy S5. Please help so he does not lose photos of his kids.
    09-24-2015 06:38 PM
  2. belodion's Avatar
    Try logging in to Android Device Manager on a PC or laptop with the Google account details, and resetting the device security details from there.

    Posted via the Android Central App
    09-24-2015 07:34 PM

Similar Threads

  1. Replies: 1
    Last Post: 09-24-2015, 05:58 PM
  2. HTC droid dna is not trecognized by windows 10
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 09-24-2015, 05:46 PM
  3. Why is my Tab 3 turning itself off?
    By AC Question in forum Samsung Galaxy Tab 3
    Replies: 0
    Last Post: 09-24-2015, 05:15 PM
  4. How do I know if he blocked me?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 09-24-2015, 05:00 PM
  5. Android is not provisioned for data services
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 09-24-2015, 04:50 PM
LINK TO POST COPIED TO CLIPBOARD