1. David Caturla's Avatar
    I cannot update my Samsung S6's software. I have restored to factor defaults, but the auto update states "Sorry, there was a problem updating your SAMSUNG SM-G920V. No changes were made." The phone asks to be updated every day and every time it fails no matter what I try. Can anyone please help me? Thank you in advance.

    Dave
    09-25-2015 09:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was it ever rooted? Did you get it brand new or used?

    Try bringing it to your local Best Buy (if possible) and ask the Samsung rep for help.
    09-25-2015 05:21 PM

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