1. AC Question's Avatar
    My fingerprint, back, and menu sensors aren't working. Would this be covered under warranty?
    09-25-2015 10:51 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you already tried booting into Safe Mode? https://support.t-mobile.com/docs/DOC-21007

    If there's no evidence of damage (like scuffs, scratches, etc.), it should be covered under warranty. If there was water damage, they could probably tell, since there's usually a water exposure sensor inside the phone, and that would void the warranty as well.
    09-25-2015 12:54 PM

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