1. AC Question's Avatar
    My i727 has a weird problem. The battery is showing 0% even though the battery is fully charged. I know the battery is charged because I have a wall charger and another i727 to test it in. At first I thought it was the battery so I bought a new OEM battery for the phone, but it does the same thing. I can only use the phone while it is plugged in.

    I tried a factory reset. That did not fix the problem.

    I tried doing a hard reset (power button + up & down volume), but the phone won't let me do it while it is plugged in and can't do anything unless it is plugged in.

    I tried to calibrate the battery using the *#0228# method. No joy.

    The contacts are fine and the phone knows there is a battery in it, because if I take the battery out while plugged in and powered up, the phone turns off and start cycling (vibe ever few seconds).

    Anyone have any ideas?
    09-25-2015 11:41 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I would suspect a hardware problem, perhaps with the motherboard or the connections with the battery. Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-11423
    09-25-2015 12:14 PM
  3. jungleexplorer's Avatar
    Yes. The problem persist in safe mode.
    09-25-2015 12:45 PM
  4. B. Diddy's Avatar
    Take it to a repair shop. I don't think we'll be able to do much from the forums. Sorry!
    jungleexplorer likes this.
    09-25-2015 02:56 PM
  5. jungleexplorer's Avatar
    09-25-2015 03:23 PM

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