note 4 lock icon on lockscreen

[alijhn5]

I don't know how remove this lock icon on lockscreen

I'm attaching a picture

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[alijhn5]

Bump

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[Kelly Kearns]

It looks just like a lockscreen icon to me. On my Note 4 that is on TouchWiz, it shows when when I press the home button or tap the lockscreen. It seems to look just like my lock. It doesn't stay on the screen, just when I hit home or tap the screen. I'm not sure why it is down there or showing up all the time. I can't reproduce that.

 

[alijhn5]

Bump

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[Kelly Kearns]

Bump

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I think you need to call Samsung and let them remote in and see the screenshot.

 

[alijhn5]

Bump

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[Kelly Kearns]

Bump

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Did you call Samsung?

 

[alijhn5]

Did you call Samsung?

So they remote logged in and said that it can't be removed ! I told them I didn't have that before they said it's lollipop update and I told them yes I know I've had the update for a while now and it was never there but they can't remove it which I don't get why

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