I can't see messages in my 'other' folder

[Eagles Fan]

I have a Droid Mini with Messenger installed. But I cannot see messages in my 'other' folder

 

[B. Diddy]

Welcome to Android Central! Which Messenger? Facebook Messenger? Google Messenger? Or the stock Messaging app (for SMS)?

 

[Eagles Fan]

Facebook Messenger. Thank you for replying.

 

[B. Diddy]

Are you following these steps? https://www.facebook.com/help/android-app/188872764494245?rdrhc

If so, and if it still isn't working, go to Settings>Apps​, select Facebook Messenger, and Clear Cache. Now try again.