1. AC Question's Avatar
    Hello.
    Recently, my phone has started acting really strange. Whenever I try to open Google related apps such as Chrome and Youtube, this appears "Unfortunately, _____ has stopped". Also, whenever I try to go on the Google Play Store, this error appears as well,
    "Couldn't sign in
    There was a problem communicating
    with Google servers.
    Try again later."
    I press next at the bottom and then it just crashes on me.
    I tried rebooting and hard resetting my phone but this problem still persists.
    Whenever I restart the phone, the first things that pop up are notifications that apps
    are crashing. It's so frustrating. I can't even use my default internet app. It doesn't crash but it says there's no internet connection which is BS.
    I can't use internet or mobile data.
    However, I'm able to call and text and take pictures.
    This is getting me really frustrated and I would appreciate any help at all.
    Thank you.
    09-26-2015 09:37 PM
  2. srkmagnus's Avatar
    A hard reset should have fixed the problem. Did you root and modify the device in some way? If so, then that could be the reason why. I would again try a factory reset and don't install apps/data from your account. Skip that part of the setup process and see if the problem re-occurs.
    09-26-2015 10:57 PM
  3. stone h's Avatar
    Thanks for responding.
    I did hard reset it and it still has the error notifications.
    When I bought my phone, it was already unlocked and unrooted.
    This problem only started recently. I think it might have to do something with me touching the apps section in
    settings or something. That's the only thing I remember doing that could have messed with the phone.
    09-27-2015 06:20 PM

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